If you receive a faulty or damaged item, we will provide you with a replacement (where available) or a full refund of the purchase amount excluding shipping, provided the item is returned within a reasonable time (6-12mths maximum from the date of purchase, depending on the issue, wash and wear - in accordance with Australian Consumer Law), with proof of purchase from our online store and you are theoriginal purchaser.
- Carrier labels are only covered under the 6 month warranty
- Cotton mesh wash pouch packaging is not covered via any warranty
Any additional cost incurred due to currency conversion, transaction fees, import taxes etc. will not be refunded, and are considered the responsibility of the customer.
Please submit an ONLINE RETURNS REQUEST